Veterans will be able to download their digital card instantly
after applying, while their paper card is processed and posted,
under new plans announced today to speed up access to services.
A digital Veteran Card will be more convenient for smartphone
users, making sure people can prove their veteran status as
easily as possible and enables access to a range of support
services which are often essential, from help with housing, to
enhanced support to find employment and reduced train fares.
The Veteran Card is currently used by 250,000 former service
personnel across the country, and a new digital version will make
sure people can prove their veteran status as easily as
possible.
The digital Veteran Card, planned to come in next year, will
speed up this process and mean they are able to access the
support available to them more quickly.
Harnessing the power of technology will be crucial to support the
government in achieving its mission of making public services
work for working people, grow the economy, and make everyone
across the country better off.
Science and Technology Secretary, , said:
“Our veterans have sacrificed so much for this country and we
must make every effort to ensure veterans get the help and
support they're entitled to.
“That's why we're working with the Office for Veterans Affairs to
speed up access to essential services, whether it's housing or
employment support by offering our heroes digital Veteran Cards
which can be with them in a matter of minutes.
“This will cut the wait currently faced for physical copies, by
offering a quick, convenient and straightforward route to get the
support they deserve for serving our country.”
Minister for Veterans and People, , said:
“This is a government committed to delivering for all those who
serve and have served. I am deeply honoured to be responsible for
ensuring our veterans get the support they need and deserve, not
just at Remembrance but year-round. We're turning words into
action to improve life for every veteran.
“That is why former serving personnel will soon have a choice on
how to access and use their veteran card. Whether a physical card
or a digital card on smartphones, we're ensuring that all
veterans will have easier access to support services and wider
benefits including discounts and cheaper rail travel.”
Specifically, the digital Veteran Card will help former forces
personnel approach a military charity to quickly prove their
veteran status, and speed up access to support if they need it.
This includes housing support through Op FORTITUDE, health
services through the NHS, or employment through job centres.
Hannah Pearce, Director, Campaigns, Policy and Research, The
Royal British Legion said:
“We welcome the introduction of the digital HM Armed Forces
Veteran Card as we do any initiative that helps to improve access
to services and benefits for the Armed Forces community.
“The fact that the digital ID card will enable veterans to access
and use their card more quickly is a positive development.”
It will also help veterans confirm their service to the ‘Going
forward into employment' scheme, which helps them join the Civil
Service, NHS or work in justice.
Additionally, veterans can use the card to apply for the Defence
Discount Card offering hundreds of retails offers, and their
Veteran Railcard, getting 1/3 off rail travel on most journeys.
