Intelligence gathering is vital in today's world of public affairs. Being ahead of the game is essential if you want to have your voice heard in the corridors of power.

We keep clients informed of all news in the policy-forming arena at the earliest possible opportunity at the same time as helping them avoid information overload.

The key is to give subscribers confidence they will receive tailored news accurately and quickly.

In addition to government and official announcements, we monitor consultations from all assemblies, NGOs and other sources, Early Day Motions and questions and answers.

As well as Westminster, we cover Scotland, Wales, Northern Ireland, the European institutions and the output from all organisations in the wider political arena, such as think tanks, pressure groups and trades unions.

The Members Lobby contact management system has been designed to cater for all needs. No two clients have the same requirements, so our system takes account of all eventualities. Whether a user wants to send an email to a group of MEPs or simply keep abreast of an MP's activities, the Members Lobby suits their purposes.

We have invested in a unique system to quickly identify which Parliamentarians are interested in specific subject areas. Within seconds of receiving news from us, users can send their own reactions to contacts, thereby having an influence in the corridors of power.

Facilities in the Members Lobby include:

• A database with detailed biographies of all MPs, peers, MEPs, special advisers and others
• Clients can create their own contact database, keeping track of, for example, MPs representing worksites
• Users can make their own notes on contacts and send emails to them, either individually or in groups
• All work is stored and searchable for the user's benefit and to share with colleagues

The diary can be tailored to meet the requirements of each user.

It is clearly split into categories showing all events at Westminster, the devolved assemblies and activities by ministers and others.

Entries of interest to clients are highlighted, enabling them to view important events in the context of what else is happening on a given day.

Users have the option to receive a daily or weekly email with events, tailored according to specific interests.

A weekly diary is sent out every Thursday showing the business in Westminster for the following two weeks.

All events can be viewed on the website without the need to receive an email.

The social media monitoring service enables each user to set the subjects they want to follow. By default, we monitor all mentions of a subscriber’s organisation by political and parliamentary influencers.

There is no limit to the number of additional subject streams each user can create.

Users have the option to receive alerts by email immediately or at chosen intervals.

All alerts are automatically posted onto the website.

We aim to have a close working relationship with clients so we get to know them and they get to know us.

It is important to know that our account directors have a vested interest in the company and are permanent. We will not expect a client to have a relationship with a junior member of staff who might move on soon.

We pride ourselves on our ability to react quickly to the needs of each client. Our team of professional journalists, account directors and researchers are always on hand to respond to queries and to ensure users' requirements are fulfilled.

We encourage users to request information, especially in response to the daily and weekly diary. This helps our staff have a greater understanding of what is important to each user.

Ultimately, we want to engender the feeling that each client is our only client.

A key challenge is to help users avoid “email blindness.” That is, every alert from ParliamentToday should be considered to be of potential value. The best way to achieve this is to ensure we have a good understanding of users' interests and requirements.

Our enhanced keyword system enables us to target information accurately. However, all news is ultimately filtered by our staff who work hard to understand the nuances of what is important and what is peripheral.

The home page of each user's website shows the latest news sent to them. Users can have confidence that deleting emails does not result in lost intelligence.

Each user can set up their own news streams and can view news on specific issues with a single click.

They can also opt to receive news immediately or in summary format at a time of their choosing.